the fine print

privacy policy

Your privacy is important to us. Our privacy policy covers how we collect, use, transfer and store your information. This privacy policy applies to all the web pages related to this website.

Introduction

Giftbox Workshop recognise the importance of protecting the personal information that you (“the User”) provide to us. Therefore, we have put together, and endeavour to follow this policy that respects and addresses that.

All the information gathered in the online forms on the website is used to identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an e-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

PayFast

Giftbox Workshop make use of PayFast for online transactions. PayFast is South Africa’s Secure Online Payment Gateway. PayFast processes personal information on web hosting servers, which may not be in your present country.

PayFast processes all credit card transactions. PayFast is PCI-DSS Level 1 Compliant and uses Extended Validation SSL with 2048-bit encryption. Only two of the four major South African banks use this –the highest– level of encryption currently available. All sensitive info is encrypted within the PayFast database.

3D Secure is in place for all credit card transactions. 3D Secure is an extra layer of security in using your credit card for online transactions. Sellers are asked to enter their 3D Secure password or one time PIN –which they register with their bank– to authenticate that they are the actual cardholder. Buyers would need to activate 3D Secure on their card via their bank (if they have not already done so).

PayFast run penetration testing on their system on a weekly basis to look for vulnerabilities.

Information we collect

In the course of service provision to the User, we may collect certain forms of information. The types of information that we may collect are detailed below:

Information you provide – When you register for an account on Giftbox Workshop by completing the appropriate form, we ask you for personal information (such as your name, email address and phone number). We may combine the information you submit under your account with information from other services or third parties in order to provide you with a better experience and to improve the quality of our service.

Financial Information – In the course of providing a service to you, PayFast may ask for financial information (Bank account details, credit card details etc.). Such information will be treated with the upmost privacy, will be stored encrypted on our systems, will only be communicated across a secure link and will not be provided to any third parties except where necessary to provide PayFast‘s service to you.

Cookies – When you visit Giftbox Workshop, we may send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences or storing session information. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, this is not advised as some features (and indeed our service itself) may not function correctly if your cookies are disabled.

Log information – When you use Giftbox Workshop, our server automatically records information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications – When you send email or other communication to Giftbox Workshop, we may retain those communications in order to process your enquiries, respond to your requests and improve our services.

Links – Giftbox Workshop may present links in a format that enables us to keep track of whether these links have been followed and who followed them, either on the web site or in electronic communications. We use this information to improve the quality of our service, customized content and advertising.

Other sites – This Privacy Policy only applies to Giftbox Workshop. We do not exercise control over any third party sites who we have partnered with to deliver a service to you. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you, over which Giftbox Workshop has no control.

How information is used

Giftbox Workshop collects user information for the purposes described below:

We will not collect or use sensitive information for purposes other than those described in this Privacy Policy unless we have obtained your prior consent.

Communications

Giftbox Workshop may send the User, site and service announcement updates on an irregular basis. Users are not able to unsubscribe from service announcements, which contain important information about our service.

On occasion Giftbox Workshop will email newsletters to provide the User with information that we think the User will find useful, including information about new products and services. We might also contact the User by email to see if the User is interested in participating in market research regarding Giftbox Workshop. We may also contact the User by email to respond to customer-service complaints that the User has submitted, to address a problem affecting the User’s use of the service or to verify the User’s account information if the User submits a password request.

Information sharing

Giftbox Workshop may share aggregate demographic information with our advertisers or information collection companies, but will not reveal any personally identifiable information in these instances. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We may also partner with third parties to provide specific services. When the User signs up for these services, we will share the information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

We will not voluntarily disclose any information about individual users, except as described in this Privacy Policy, or to comply with applicable laws or valid legal process, or to protect the rights or property of Giftbox Workshop or others, to assist our email vendor with resolving complaints about unsolicited email, or as otherwise described in this Privacy Policy.

Data integrity

Giftbox Workshop processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary and possible.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. The servers that we store personally identifiable information on are kept in a secure environment.

Notification of changes

This policy may be revised over time as new features are added to the Web site and/or as changes are required due to changing circumstances. We will post our new Privacy Policy, along with the date of its last revision, prominently so that the User will always know what information we gather, how we might use that information, and whether we will disclose it to anyone.

Giftbox Workshop is; however, under no obligation to inform the User of such changes when they happen, although it is assumed that any changes will be minor and will not fundamentally impact the User. Should the change be deemed by Giftbox Workshop to be significant, we will endeavour to inform the User of these changes through whatever means we deem necessary (banner on home page, email notification etc.) in a timely manner.

Contact information

If the User has any questions about this Privacy Statement or about Giftbox Workshop’s information collection practices, please contact us at info@giftboxworkshop.co.za.

Terms

The terms “The User” and “User” are used interchangeably and refer to all individuals and/or entities accessing this web site for any reason whatsoever.

The terms “we” and “Giftbox Workshop” are used interchangeably and refer to Giftbox Workshop itself and all individuals and/or entities acting directly on behalf of Giftbox Workshop.


the workshop

our gift boxes

Looking for the perfect gift? We have you covered with beautiful gift boxes for every special occasion!

about us

what we do

Motivated by her love for local products and the passion for meeting local business owners, Cape Town entrepreneur and business owner, Priscilla Hancock started Giftbox Workshop – a unique gifting service that inspires imagination, ignites inspiration and shares the love of giving.

Remove the hassle of tirelessly shopping for that perfect gift and spoil that special someone in your life with a gift box from the Giftbox Workshop. We offer premium gift boxes for all those special occasions – Christmas, Easter, Father's & Mother's Day, Valentine's Day, Birthday’s and more!

Follow us on social media to keep up to date with news and product launches.

“Every gift from
a friend is a wish for
your happiness"

frequently asked questions

ask us

Can't find your question below? Get in touch and we'll get back to you with an answer.

contact

get in touch

Want to find out more? Give us a call, send us a message or follow us on social media.