the fine print

terms & conditions

Use of site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our rights

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We reserve the right to:

Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Third party links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product availability

Lead time is dependent on stock availability. Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Giftbox Workshop will contact you via email and provide a revised shipping schedule.

Delivery policy

When you click to make a purchase with us, legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

Shipping

We offer free shipping through PostNet using PostNet2PostNet. On checkout, you will be required to provide your nearest PostNet store. Tracking information will be provided so that you can track your parcel online. You will be notified when your parcel is ready for collection at your specified PostNet store. Expect delivery within 3 – 7 working days. We only offer shipping across South Africa.

Order processing

Order processing will not begin until we receive a confirmed order and full payment. Orders take 3 – 7 working days from time payment has reflected in our bank account. Please note that if you do not bank with FNB there will be a further delay on your order, as payment needs to reflect in our accounts before your order can be shipped.

Returns and refunds policy

Please contact us the day of your delivery if your items have been damaged upon delivery. Unfortunately, we don’t do exchanges and personalised items cannot be returned.

Payment options and pricing

All transactions will be processed in South African Rands (ZAR).

Giftbox Workshop reserve the right to change pricing at any time without prior notice.

Credit Card (PayFast)

We accept MasterCard and Visa credit cards via PayFast. If you do not have a credit card please utilise one of the other payment options.

Instant EFT (PayFast)

Instant EFT enables buyers to make payments with traditional internet banking with SA’s four biggest banks. The electronic funds transfer (EFT) is verified instantly. No two-day waiting period, no proof of payment required and no disclosing of financial information.

EFT (Electronic Fund Transfer)

Once you have added items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT (Electronic Fund Transfer). To pay via EFT (Electronic Fund Transfer), load Giftbox Workshop as a beneficiary on your internet banking and use your Order ID as the reference for your payment. This should ensure speedy processing and delivery of your selected products. Your order will not be shipped until the funds have cleared in our account.

Account name: Priscilla Hancock t/a Giftbox Workshop
Bank: FNB
Account number: 62587958524
Branch code: 250655

For more information about how to order, special order requirements and other payment options, please contact our Support Team at info@giftboxworkshop.co.za.

Security policy

Giftbox Workshop make use of PayFast for online transactions. PayFast is South Africa’s Secure Online Payment Gateway. PayFast processes personal information on web hosting servers, which may not be in your present country.

PayFast processes all credit card transactions. PayFast is PCI-DSS Level 1 Compliant and uses Extended Validation SSL with 2048-bit encryption. Only two of the four major South African banks use this –the highest– level of encryption currently available. All sensitive info is encrypted within the PayFast database.

3D Secure is in place for all credit card transactions. 3D Secure is an extra layer of security in using your credit card for online transactions. Sellers are asked to enter their 3D Secure password or one time PIN –which they register with their bank– to authenticate that they are the actual cardholder. Buyers would need to activate 3D Secure on their card via their bank (if they have not already done so).

PayFast run penetration testing on their system on a weekly basis to look for vulnerabilities.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these terms and conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these terms and conditions from time to time. Changes to these terms and conditions will become effective upon such changes being posted to this website. It is the User’s obligation to periodically check these terms and conditions at the Website for changes or updates. The user’s continued use of this website following the posting of changes or updates will be considered notice of the user’s acceptance to abide by and be bound by these terms and conditions, including such changes or updates.

Consent

I understand that all the designs and trademarks are registered to Giftbox Workshop and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred Giftbox Workshop for any civil action or any legal action deemed necessary against me.


the workshop

our gift boxes

Looking for the perfect gift? We have you covered with beautiful gift boxes for every special occasion!

about us

what we do

Motivated by her love for local products and the passion for meeting local business owners, Cape Town entrepreneur and business owner, Priscilla Hancock started Giftbox Workshop – a unique gifting service that inspires imagination, ignites inspiration and shares the love of giving.

Remove the hassle of tirelessly shopping for that perfect gift and spoil that special someone in your life with a gift box from the Giftbox Workshop. We offer premium gift boxes for all those special occasions – Christmas, Easter, Father's & Mother's Day, Valentine's Day, Birthday’s and more!

Follow us on social media to keep up to date with news and product launches.

“Every gift from
a friend is a wish for
your happiness"

frequently asked questions

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contact

get in touch

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